Terms of sale
Who we are
Duskline is a business based in the UK.
- Email: [email protected]
Prices and payment
- All prices are in pounds sterling. UK delivery is £2.95 per order on top, shown in your basket and at checkout before you pay. We are not VAT registered, so no VAT is added.
- You pay when you order, through Stripe's secure checkout, by card, Apple Pay, Google Pay, Amazon Pay, Revolut Pay or Klarna. Your payment details go to Stripe and are never seen by us. If you choose Klarna, Klarna's own terms apply to how you pay them
- Your order is accepted when we email you to confirm it, together with Stripe's receipt
The lamps
- Each lamp is made to order in PLA, a plant-based material. Fine lines and very small differences between lamps are part of the process
- The lamp comes with a 5 V USB LED light. Use only the light supplied, never a bulb or a candle. Indoor use only. Keep away from heaters and direct sun
Delivery, cancelling and returns
See delivery and returns. Nothing in these terms affects your legal rights.
Complaints
Email [email protected]. We reply within 5 working days. We don't use an alternative dispute resolution scheme.
Law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings there.
